
Charles A. Barker
Hospitality Support & Consultancy Services
Hospitality & Tourism Sustainable Development - HSCS

What We Offer
HSCS can help you with every aspect of your hotel, restaurant, bar or club. Whether you need support and help in operations, administration, planning and budgeting, sales or risk evaluations, we have the experience to assist you to whatever degree you require.
Our Services
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Putting proposals into action
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Following up on proposals

1. Strategic Planning
Sometimes you need to step back and take a good look at your business. You need to focus on its direction and make a good plan on how you are going to drive it forward.
We will bring a fresh pair of eyes to the table and can assist with the development of any and all of the following:
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Mission & Objectives
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Capital Expenditure Plan with ROI
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Budgeting
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Procurement - Furniture, Fixtures & Equipment
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Competitive and Risk Assessments
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Manpower analysis

2. Business Reviews
You may feel that the whole business needs an independent health check. HSCS can step in, consider the organisation as a whole and provide you with an overall assessment, along with proposals for improvement if appropriate.
Alternatively, you may wish to assess your business more selectively by addressing just one or two departments that are perhaps underperforming. We can review each area independently:

3. Project Management
Projects come in all sorts of shapes and sizes, but whether you are contemplating a simple redecoration programme, a major refurbishment or a new build or redevelopment, HSCS can assist you with any or all of the following steps:
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Preparation
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Budgeting
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Examining ROI
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Planning and PR
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Designing
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Contracting
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Implementing
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Management and Supervision
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Rollout

4. Risk Analysis
We live in an uncertain world and the risks facing businesses today are greater than ever. From natural disasters to terrorism and from the effects of climate change to pandemics, being prepared to handle the aftermath is imperative. We can assess the risks pertinent to your operation and develop a plan to mitigate the fall-out after an emergency happens.

5. Feasibility Studies
Converting your ideas and aspirations into reality is often difficult and time consuming. HSCS can provide detailed logistical support to make effective proposals for:
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Project Developments
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Acquisitions & Disposals
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Re-Branding

6. Human Resources
Everything relating to Human Resources can be challenging and complex. We can develop and deliver:
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Recruitment strategy
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Interview screening
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Employee Handbook and Induction
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Job descriptions
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SOPs
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Training and development programmes
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Policies and Procedures
AND LAST BUT NOT LEAST...

7. Implementation & Follow Up
It is all very well for a consultant to provide a client with lots of good ideas, but we also can provide a full implementation service and help put our words into actions. Then we can come back and see how you are getting on and follow up to ensure that what you signed up for is still being carried out.