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Charles A. Barker
Hospitality Support & Consultancy Services
Hospitality & Tourism Sustainable Development - HSCS
Determining your membership strategy is crucial to managing a successful club. It is imperative to focus on your values and drive your membership mix from that.
Being clear about the application process and ensuring that the process is transparent and shared is imperative.
Managing members’ expectations then becomes crucial and tailoring your offer to their needs and then measuring their satisfaction is perhaps the hardest part of club management.
With experience in the club business garnered all over the world, we are able to offer professional guidance and support.
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