MEET THE TEAM
MEET THE TEAM
Between us we have over 250 years experience in all sectors of the hospitality industry. We have developed tourism strategies at local and national levels, run small, private hotels, large city centre hotels, resorts, restaurants, bars and private members clubs.
We are uniquely positioned to provide you with support and assistance in any or all aspects of your business and we are just an email away...
CHAIRMAN and CEO
FOUNDER & GENERAL CONSULTANT
Charles is an experienced leader in the Hospitality Industry, specialising in Tourism and Economics at Hotel School. He has spent thirty years running, opening, project managing and developing tourism ventures, hotels and private members clubs all over the world – ten countries in all. He has also served on government committees for tourism development in Oman and Jordan and was part of a working group for the country's administration on tourism development in Pakistan in 2000/2001, under the Director General of the National Council for the Arts.
Tenacious, resilient and dedicated, Charles is a well-connected hospitality leader who believes in the power of effective communication to achieve objectives, especially when encouraging innovation and developing projects. He has a proven track record that demonstrates a sound understanding of the financial processes and the ability to meet the expectations of all stakeholders, including public and private sector owners and operators. He has an ease and ability to work within teams at all levels and in multi-national organisations, cultures and environments.
Charles is also a keen and active proponent of various charitable, sustainability and environmental issues, with emphasis on marine conservation, and has been active in driving various educational initiatives. He is also an author, with four novels published to date.
TOURISM and HOSPITALITY
Greg Meadows began his career in the kitchens of The Savoy Hotel in London and as a waiter at The Beau Rivage Palace in Lausanne. Climbing through the ranks, it was not long before he became the Resident Manager of the fabled Oriental Hotel in Bangkok, a role he held for over five years. From Thailand, Greg took over the exclusive St. James’s Club in Antigua as General Manager, where he contributed significantly towards the country’s tourism development. He then returned to Southeast Asia to run the prestigious Hong Kong Club, after which he opened the Hong Kong Conrad Hotel.
A return to Bangkok followed as General Manager of The Sukhothai Hotel, which under his guidance became a Leading Hotel of the World. Conrad then lured him back to open their new Bangkok property and after six years he returned to The Sukhothai.
Throughout his career, Greg has been inspiring people to be passionate about the Tourism and Hospitality Industry and to have fun doing it. He believes in the power of mentorship, training and development and in allowing team members to thrive on their own merit.
Greg is a Fellow of The Institute of Hospitality and holds the Swiss Education Group's Certificate in Learning Design, awarded by the Hotel Institute in Montreux, where he has been involved with developing hospitality programmes. He is a regular visiting lecturer at the Swiss Hotel Management School, Leysin, Switzerland. He emphasises the importance of people in this global industry and the imperative of overcoming cultural differences for organisations and individuals to flourish and succeed.
STRATEGY & FINANCE CONSULTANT
Peter has over 30 years experience of building and managing SMEs. With a background in finance, he has held a number of high profile directorships specialising in mergers, acquisitions and sales of businesses in the international arena. These businesses have included hospitality, publishing, retail and yachting.
Having also developed and run his own boutique hotel, Peter is uniquely qualified to provide guidance, support and direction on financial and strategic matters.
GENERAL OPERATIONS CONSULTANT
A traditional hotelier, Volker has run some of the world’s most prestigious hotels, from the Carlton Hotel in Cannes to the Hôtel Westminster in Paris. A consummate professional, his eye for detail and service excellence is second to none. His understanding of gastronomy is exceeded only by his encyclopaedic knowledge of wines, both of which experiences he shares generously.
Volker has always focussed on delivering the highest levels of customer satisfaction, a passion he has imbued among his employees and hotel owners alike.
WEB AND SOCIAL MEDIA DEVELOPMENT CONSULTANT
Shahnaz’s expertise covers both a mastery of food production and a deep understanding of administration, IT and website and social media development.
Having successfully run her own catering company for many years, Coriander Connections, she has a universal knowledge of food in all its aspects; sourcing, blending, creating, costing and presenting. She is an expert in nutrition and the application of ingredients for health and wellbeing. She views cookery as an art form as well as a sound, commercial business.
Her earlier career was spent in senior executive positions in organisations as diverse as international corporations, the United Nations and Government and she well understands business and administrative practices.
PROCUREMENT AND PRE-OPENING CONSULTANT
Jean-Paul has established himself as an expert in all matters pertaining to procurement, both for hotel pre-openings and existing operations. His assignments have taken him all over the world where he has been instrumental in opening and developing some of the finest hotels and resorts, both small and boutique and large, multi unit properties. He has a passion for quality and his global connections are legendary.
A multi-linguist, Jean-Paul spent much of his career with InterContinental Hotels before joining Disneyland in Paris and subsequently other notable chains, including Kempinsky and Melco Crown. He has since been largely engaged in the training and development of a new generation of purchasing professionals.
INTERIOR DESIGN CONSULTANT
Rozina began her career in fashion, working side by side with some of the greatest names in the industry. She soon discovered that her real talent lay with the abundant interior designs that support the creators of the world’s great couturiers. Designing and producing the lavish sets and events for the promotion of each seasons’ new creations, Rozina became an intricate part of the fashion world, travelling around Europe to add value to the highest echelons of the industry.
Although largely unseen by the public, her talent and creativity earned her a reputation among an ever expanding and discerning clientele. Among other projects, she travelled to East Africa on a commission by a high-end boutique hotel company. Here she found renewed vision in blending the fashions and designs of Europe with those of the dark Continent and it’s wondrously diverse art and culture.
The result of this fusion was truly inspirational and Rozina now designs unique and award winning interiors for the most discerning and demanding clients around the world.
Rozina is also the Founder and President of Better 2 Gether Foundation, a charity that engages with communities around the world seeking to improve education, food and water security. She also co-runs a mental health charity, ListenersRSC.